WHY CHOOSE US?
Computers drive our world today. Though they provide convenience, entertainment, and connectivity with others in an instant, they are also complex and vulnerable to issues that can hinder our progress, rather than further it.
At Ken's Computers we love what we do so much and that's a good thing because technology changes rapidly and only the most dedicated can keep up.
WE CARE
Choosing your IT professional is much like choosing your mechanic for your car. You are trusting your valuable investment with an expert in the field, who is tasked with diagnosing the problem, recommending a solution, and implementing it. This sort of relationship involves a whole lot of trust.
We want every customer to feel a high level of trust in our ability to do great work with integrity. With 18 years of experience in Brantford and the surrounding area and only your best interests in mind, you can be confident that you will get the expert service you are looking for.
- Ken Shipman, Owner & Operator
Services
HOME SOLUTIONS
DIAGNOSIS
You deliver your computer to our location.
We conduct a thorough examination of the computer system and provide our recommendation on the scenario.
SERVICE CALL
Will come to your home in Brantford, Brant County or the surrounding area.
Diagnostic testing to identify issues.
Repair of an issue (most of problems are identified and solved in under an hour).
Need advice? We'll help in explaining the best practices that will keep you safe, secure and moving forward.
PRODUCTS
Custom-Built Computer System
Our custom computer systems perform better and carry longer standard warranties than pre-built PCs.
Performance/Gaming PCs with top-line graphics, processing power, storage, and cooling system.
Professional computers configured and installed with your go-to programs such as Microsoft Outlook, Word, and Excel.
Upgrades/Parts-Replacement
Usually, hardware issues stem from one single part of your computer. We can help to identify that and usually provide you with a suitable replacement part.
Devices
Onsite and offsite backup solutions, routers, and battery backups with automatic voltage regulation.
Accessories
Monitors, laser mice, mechanical keyboards, digital headsets, and replacement cooling fans.
BUSINESS SOLUTIONS
SERVICE CALL
Will come to your business to identify any issue in software/hardware and offer a future strategy with a recommendation on avoiding recurring issues.
Need advice? Take advantage by inquiring about any other issues.
(We do our best to provide same-day repair to local businesses).
SYSTEM SECURITY
File/data protection and recovery.
Virus and Mal-Ware removal and prevention.
RAID File Servers that provide a safer place for your shared files on your network.
Network troubleshooting and solutions. We can identify congested wireless networks utilizing our portable Spectrum Analyzer.
PRODUCTS
Custom-Built Computer Systems
Professional custom-built workstations configured and installed. with your go-to programs such as Microsoft Office with Outlook, Simply Accounting, Quickbooks, Offsite backup, and more.
Devices
Onsite and offsite backup solutions, routers, and battery backups with automatic voltage regulation.
Accessories
Monitors. laser mice, mechanical keyboards, digital headsets, and replacement cooling fans.
Upgrades
Usually, hardware issues stem from one single part of your computer. We can help to identify that and usually provide a replacement part.
LUNCH & LEARN SESSIONS
Ken Shipman comes to you to deliver an interactive discussion on best practices that will keep you safe, secure and moving forward - and you guessed it, delivery of lunch as well!
PRICING
Service Call
$100 for the first hour and $75 after
Most issues are repaired within the hour
Basic Diagnosis
$40
This diagnosis fee is waived if you choose to repair the issue with us
Flat Rate Service
Prices Vary
Offsite flat rate service helps to keep your costs as low as possible as we complete more time-intensive work in our shop
Phone Consultation
N/C for calls under 6 mins
