WHY CHOOSE US?

Computers drive our world today. Though they provide convenience, entertainment, and connectivity with others in an instant, they are also complex and vulnerable to issues that can hinder our progress, rather than further it.

At Ken's Computers we love what we do so much and that's a good thing because technology changes rapidly and only the most dedicated can keep up.

 

WE CARE

Choosing your IT professional is much like choosing your mechanic for your car. You are trusting your valuable investment with an expert in the field, who is tasked with diagnosing the problem, recommending a solution, and implementing it. This sort of relationship involves a whole lot of trust.

We want every customer to feel a high level of trust in our ability to do great work with integrity. With 18 years of experience in Brantford and the surrounding area and only your best interests in mind, you can be confident that you will get the expert service you are looking for.

- Ken Shipman, Owner & Operator

Services


 

HOME SOLUTIONS


DIAGNOSIS

  • You deliver your computer to our location.

  • We conduct a thorough examination of the computer system and provide our recommendation on the scenario.

 

SERVICE CALL

  • Will come to your home in Brantford, Brant County or the surrounding area.

  • Diagnostic testing to identify issues.

  • Repair of an issue (most of problems are identified and solved in under an hour).

  • Need advice? We'll help in explaining the best practices that will keep you safe, secure and moving forward.

 

PRODUCTS

Custom-Built Computer System

  • Our custom computer systems perform better and carry longer standard warranties than pre-built PCs.

  • Performance/Gaming PCs with top-line graphics, processing power, storage, and cooling system.

  • Professional computers configured and installed with your go-to programs such as Microsoft Outlook, Word, and Excel.

Upgrades/Parts-Replacement

  • Usually, hardware issues stem from one single part of your computer. We can help to identify that and usually provide you with a suitable replacement part.

Devices

  • Onsite and offsite backup solutions, routers, and battery backups with automatic voltage regulation.

Accessories

  • Monitors, laser mice, mechanical keyboards, digital headsets, and replacement cooling fans.

 

 

BUSINESS SOLUTIONS


SERVICE CALL

service call delivery.png
  • Will come to your business to identify any issue in software/hardware and offer a future strategy with a recommendation on avoiding recurring issues.

  • Need advice? Take advantage by inquiring about any other issues.

  • (We do our best to provide same-day repair to local businesses).

 

SYSTEM SECURITY

  • File/data protection and recovery.

  • Virus and Mal-Ware removal and prevention.

  • RAID File Servers that provide a safer place for your shared files on your network.

  • Network troubleshooting and solutions. We can identify congested wireless networks utilizing our portable Spectrum Analyzer. 

 

PRODUCTS

  • Custom-Built Computer Systems

    • Professional custom-built workstations configured and installed. with your go-to programs such as Microsoft Office with Outlook, Simply Accounting, Quickbooks, Offsite backup, and more.

  • Devices

    • Onsite and offsite backup solutions, routers, and battery backups with automatic voltage regulation.

  • Accessories

    • Monitors. laser mice, mechanical keyboards, digital headsets, and replacement cooling fans.

  • Upgrades

    • Usually, hardware issues stem from one single part of your computer. We can help to identify that and usually provide a replacement part.

 

LUNCH & LEARN SESSIONS

Ken Shipman comes to you to deliver an interactive discussion on best practices that will keep you safe, secure and moving forward - and you guessed it, delivery of lunch as well!

PRICING


Service Call

$100 for the first hour and $75 after

Most issues are repaired within the hour

Basic Diagnosis 

$40

This diagnosis fee is waived if you choose to repair the issue with us

Flat Rate Service

Prices Vary

Offsite flat rate service helps to keep your costs as low as possible as we complete more time-intensive work in our shop

Phone Consultation

N/C for calls under 6 mins